Frequent failure of the product purchased from Star CJ Alive

Item code – 1349232013/Sku : 002
Item name – Birla Induction Cooktop Bel – 110IC – AID
Purchased From – Starcj alive
Order no. 20130905046049

Repaired by servicing agency on 25 January 2014 and 22 February 2014. Again beame U/S on 25 April 2014 and complaint made vide complaint no. 140426125 dated 26 april 2014. nobody has attended the fault. item handed over to service centre in thane region on 23 may 2014. After repair/replacement item received by courier on 22 july 2014. item became again unserviceable on next day. Intimated to service centre that item item became unserviceable. and there is no response from the company service centre. Continous failure of the subject item is expensable to frequent visit to service centre and time consuming. Warranty of the item is One year.

Purchase date – 06.09.2013


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