FRAUD BY MICROMAX SERVICE CENTER

Location/place: Aggarwal

Name of company/service: Micromax X-78

My phone has problem of automatic switch off and on problem so i have given my phone to micromax service centre named M/S Siya Electronics addressed F-17/156, First Floor, Sector – 8, Rohini, Delhi – 110085, for rectification of my problem wide job sheet no – R1305F3812880 dated 17/05/2013. From the side of micromax service centre executive my phone’s problem is resolved but the same problem continues and apart from that a new problem started of LCD being white. So i again give my phone to the same service centre for resolving my problem. After 6-7 days they give me back my phone but after 2-3 days same problem subsists. Everytime they used the old job sheet instead of providing me the new job sheet. Today i went to the service centre Mr. Manish told me that the part(patta) which is to be changed in your phone is out of stock and one of his executive Mr. Deepak said that the part is already changed in your phone by taking that part from another old phone and on of the executive Mr. Chanchal said that no part is changed in your phone and the same person told me that now the touch problem is there in ur phone. So all the three persons present in the service centre are contradicting each other and i am being harrased by them as my phone is kept lying with them and i am not able to use my phone which is adversely impacting my business.

With Regards
Atul Aggarwal
9891407379


Comments

Leave a Reply

Your email address will not be published. Required fields are marked *