FOOLING AND HARRASHMENT TO THE CUSTOMERS

Location/place: INDORE

Name of company/service: PAKIZA SHOP REGAL SQUARE INDORE SALWAR SUIT PIECE

PAKIZA SHOP REGAL SQUARE INDORE SALWAR SUIT PIECE

by shrimahesh28 on June 11, 2013

SIR,
WITH DUE RESPECT I WOULD LIKE TO STATE THAT THE PAKIZA SHOWROOM AT REGAL SQUARE IN INDORE IS NOT ABLE TO PROVIDE PROPER SERVICES TO THEIR CUSTOMERS AND HENCE HARRASHING THE CUSTOMERS.
WITH FAITH FOR THE SHOP WE GO AND PURCHASE ITEMS AND THE SHOP OWNERS MISGUIDE THE CUSTOMERS.
ON 10/06/2013 MY DAUGHTER WENT TO PURCHASE SALWAR SUIT PIECE. THEY SAID THERE IS A SCHEME OF BUY ONE GET ONE FREE ON THE SALWAR SUIT PIECE WHOSE PRICE IS RS.599.THEY ALSO TOLD THAT IF YOU WISH TO TAKE ONLY ONE SALWAR SUIT PIECE THEN IT WILL BE ALLOWED TO YOU IN HALF PRICE OF RS.599. THEY SHOWED THE SALWAR SUIT PIECES RACK WHICH WAS IN SCHEME AND MY DAUGHTER SELECTED TWO PIECES OUT OF THAT.THEY FORCED TO TAKE MORE THAN TWO BY AGAIN AND AGAIN REPEATING THE SCHEME AND MISGUIDING HER.MY DAUGHTER ALSO ASKED THAT UPTO HOW MUCH TIME THIS SCHEME WILL REMAIN THEY TOLD 3-4 DAYS.
ON 11/06/2013, I WENT WITH MY DAUGHTER TO BRING THAT TWO SALWAR SUIT PIECES WHICH MY DAUGHTER HAD SELECTED. AT THAT TIME AT THE BILLING COUNTER THE PERSON TOLD ME TO PAY RS.650 FOR THE SAME SALWAR SUIT PIECES WHICH THEY TOLD OF RS.599. I ASKED THE SHOP OWNER THAT YESTERDAY THEY TOLD MY DAUGHTER THAT IN PRICE RS. 599 WE HAVE A SCHEME OF BUY ONE GET ONE FREE,THEREFORE INSTEAD OF ONE SALWAR SUIT PIECE WHICH I CAME TO PURCHASE I SELECTED TWO AND WHEN I AGAIN CAME TO TAKE THAT YOU UNKNOWINGLY INCREASED RS.51 AMOUNT. THEY TOLD YES THERE IS A SCHEME BUT PAY MORE RS.51,I DON’T KNOW WHY???????????????????????????????????????????
IT IS NOT A MATTER OF RS. 51 BUT A MATTER OF FAITH IN THE SHOP FOR THEIR CUSTOMERS.
BEFORE SELECTING THE SALWAR SUIT PIECE ONLY, MY DAUGHTER HAD CONFIRMED ABOUT THE SCHEME MANY TIMES ON 10/06/2013 AND I ALSO CONFIRMED ON 11/06/2013.AT THAT TIME THE SHOP BOYS TOLD THAT WE ARE CONFIRMED ABOUT WHAT WE ARE TELLING.
THE SHOP OWNER ALSO MISBEHAVED WITH MY DAUGHTER WHEN SHE TRIED TO EXPLAIN THE WHOLE MATTER.THE SHOP OWNER TOLD HER TO JUST KEEP QUIET IN AN AGGRESSIVE MANNER INSPITE OF BEING WRONG AT THEIR PART AND WAS NOT LISTENING THE MATTER.
AGAIN WE ASKED THEM IN THE BEGINNING ONLY CHECK THAT ALL THESE SALWAR SUIT PIECES COMES UNDER THAT SCHEME.THEY SAID YES.
THEN WHY AT THE TIME OF BILLING THEY CHANGED THE PRICE AND INCREASED THE COST?
IN THIS WAY THEY FOOL THE CUSTOMERS.
ON 11/06/2013 MY DAUGHTER SELECTED ONE MORE SALWAR SUIT PIECE WHICH WAS IN THE RACK OF THAT SAME SCHEME BUY ONE GET ONE FREE IN RS.599. AT THAT TIME FROM THAT RACK OF SCHEME WHEN FROM MANY SALWAR SUIT PIECES ONE SALWAR SUIT PIECE IS SELECTED THEY TOLD THAT THIS SALWAR SUIT PIECE COSTS RS.581 AND IS NOT IN THAT SCHEME AND FORCED US TO PURCHASE IT IN RS.581.
IN THIS WAY THEY ARE HARRASHING THE CUSTOMERS.
WHICHEVER SUIT IS SELECTED THEY INCREASE ITS COST. WHY IS IT SO???
ARE THE CUSTOMERS FOOL OR THE SHOP OWNERS ARE SO SMART THAT THEY WILL MAKE THE CUSTOMERS FOOL IN THIS MANNER??????????????????????????????????????????????????????????????????????????????????????
IS THE CUSTOMERS A FREE MAN TO DO THIS ONLY,THAT FIRST GO AND WASTE HIS/HER PRECIOUS TIME TO SELECT ANY ITEM IN A SHOP IN HIS/HER RANGE.AND TO GET THAT ITEM 2-3 ROUNDS ARE REQUIRED TO THE SHOP FOR GETTING THE ITEM.IS THE PETROL FREE OF COST FOR THE CUSTOMERS??????
IS THERE ANY COST OF TIME OF CUSTOMERS??? WE TAKE HALF DAYS FROM JOBS JUST TO BRING THAT ITEM FROM THE SHOP. FOR THAT,THERE IS A DEDUCTION IN SALARY OF CUSTOMERS??? WHO IS GOING TO PAY THAT TO US NOW??
THEN BY SHOWING FOOLISH SCHEMES THE SHOP OWNERS TRIES TO CHEAT AND HARRASH THE CUSTOMERS.AND IF THE CUSTOMERS IS NOT BOTHERED TO LISTEN THEIR FOOLING SCHEMES THEY JUST START FORCING AND NOT LETTING THE CUSTOMER TO WATCH PROPERLY WHAT HE/SHE WANTS TO PURCHASE.
ALL THESE AND MANY MORE PROBLEMS A CUSTOMER IS FACING.AFTER GOING 2-3 TIMES TO PAKIZA SHOP REGAL SQUARE,IT COSTS IN PETROL,WASTING TIME IN SELECTING SALWAR SUIT PIECES AND THEN 2ND TIME COMING HOME WITHOUT HAVING THE SELECTED ITEMS IS VERY MUCH HARRACIOUS TO THE CUSTOMERS IN EVERY MANNER.
I HAVE LOST FAITH IN A STORE LIKE PAKIZA,OF WHICH I WAS A REGULAR CUSTOMER.
STILL,IF THE SHOP OWNER WANTS TO MAINTAIN THE NAME AND FAITH OF THE SHOP,ASK THEM TO SEND ME BOTH THE SELECTED SALWAR SUIT PIECES WITHOUT CHANGING OR CHEATING IN THAT IN RS.599 AT MY RESIDENCE.THE AMOUNT WILL BE PAID ON DELIVERY AFTER CHECKING THE SAME SALWAR SUIT PIECES WITHOUT CHEATING.

-9827094656


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