Location/place: Gurgaon
Name of company/service: Mahindra Holidays
Have issued a voucher which is not valid.
Tried contacting them but no revert.
Mail Attached:
Awaiting revert. Reminder 5.
From: Rajesh(aaryacabs) [mailto:[email protected]]
Sent: Wednesday, July 04, 2012 5:28 PM
To: ‘[email protected]’
Cc: ‘[email protected]’; ‘[email protected]’
Subject: RE: ‘MHRIL=004-145-299’Greetings from Club Mahindra!
This is ridicules, your employee herself tried registering the voucher and got the same message. Why do every time a new person needs to be explained every thing.
Please speak with Sapna or Isha at your Bikaji office and do the needful. In case you are not able to provide solution do let me know.
Regards,
Rajesh
From: [email protected] [mailto:[email protected]]
Sent: Wednesday, July 04, 2012 9:36 AM
To: Rajesh(aaryacabs)
Subject: RE:’MHRIL=004-145-299’Greetings from Club Mahindra!
Dear Mr.Rajesh
Greetings from Club Mahindra!
Thank you for writing to us.
We regret the inconvenience caused to we would request you share the screen shot of the error message with us.
Thanking you once again and assuring you of our best services and attention as always.
If you have any more queries or require further assistance, please do write to us at [email protected]
Warm regards,
Ashwin S.Kumar
Member relations | Club Mahindra Holidays
Mahindra Holidays & Resorts India Ltd.
Feedback: [email protected]
Reservations: [email protected]
Call : 39880000* | Business timings: 8.00 AM to 10.00 PM, Monday through Saturday and 9.30 AM to 5.30 PM on Sunday and Public Holidays. *Dial like a local call from: Ahmedabad | Bangalore | Chandigarh | Chennai | Cochin | Delhi | Hyderabad | Nagpur | Kolkata | Lucknow | Mumbai | Pune. Other Cities : Add the STD code of the city that is closest to your’s from the list given above. For example [079] 39880000 from Surat.
Now make reservations, view your Holiday balance, check resort details, find out about holiday options, pay dues and even cancel your bookings on www.clubmahindra.com.
Hi Esha,
As discussed.
Regards,
Rajesh
9953720129
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From: “Rajesh\(aaryacabs\)”
To:
Subject: FW: Holiday Voucher for redemption- Reminder-3
Date: Thu, 28 Jun 2012 11:33:55 +0530
Message-ID:
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From: Rajesh(aaryacabs) [mailto:[email protected]]
Sent: Monday, June 25, 2012 3:12 PM
To: ‘[email protected]’
Cc: ‘[email protected]’
Subject: RE: Holiday Voucher for redemption- Reminder-3
Reminder3
No revert will force me to approach consumer forum.
From: Rajesh(aaryacabs) [mailto:[email protected]]
Sent: Wednesday, June 13, 2012 8:47 PM
To: ‘[email protected]’
Cc: ‘[email protected]’
Subject: RE: Holiday Voucher for redemption- Reminder-2
This is strange. Not getting any revert on the mail sent.
Please confirm the status.
Regards,
Rajesh
From: Rajesh(aaryacabs) [mailto:[email protected]]
Sent: Monday, June 11, 2012 1:29 PM
To: ‘[email protected]’
Cc: ‘[email protected]’
Subject: RE: Holiday Voucher for redemption
Hi Sapna,
Awaiting response.
I am sure this does not take much time.
Regards,
Rajesh
From: Rajesh(aaryacabs) [mailto:[email protected]]
Sent: Friday, June 08, 2012 1:56 PM
To: ‘[email protected]’
Subject: RE: Holiday Voucher for redemption
Hi Sapna,
As advised by you I have tried registering the voucher again , but it is again showing as invalid.
Please look into this and advise.
Regards,
Rajesh
From: Rajesh(aaryacabs) [mailto:[email protected]]
Sent: Wednesday, June 06, 2012 3:48 PM
To: ‘[email protected]’
Subject: Holiday Voucher for redemption
Hi Sapna ,
As discussed please find attached the scan copy of voucher. As already explained that I am facing problems while redeeming the voucher because as per your site this is an invalid voucher.
This was registered very much within the timelines mentioned in the voucher.
Would let you know the dates and place of preferred destination.
Regards,
Rajesh
Vice president- North
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