FALSE COMMITMENTS

Location/place: ANDHERI

Name of company/service: 7 DRIVES

I wanted to buy a car ( swift D’zire VDI ) but it had 2 months waiting period so I decided to buy Swift VDI so I booked the car at Navneet Motors and started looking for the finance.on 25th May I received call from Ms.Riya Sing sales Executive of 7 Drives, she told me that Swift D’zire VDI is available with her dealer in the showroom so I don’t need to wait for so long and insisted me to cancelled the booking of swift vdi and go for Swift D’zire VDI. she called me many time to convince for the same .I had cancelled the booking from Navneet Motors and booked the car from Ms.Riya and paid booking amount of Rs.5000, as soon as I received refund from Navneet motors I paid booking amount to Mr.Riya and after full payment of Car she and her manager started giving me false dates of delivery of the car they started giving me the various reasons finally Mr. Vaibhav told me that car will be delivered on 18th July but on 18th July he did not reply back and on 23rd July I spoke to Mr. Vikas Dongre the proprietor of 7 drives he told me due to maruti suzuki’s disputes we can not deliver the car and if you want we will pay you the full amount of refund ( 775000/-) when I asked for the 2000/- Rs. which I lost because of them in cancellation of Navneet booking they denied to pay that.Since 24 Mr.Vaibhav is promising me that money will be transferred tomorrow finally I called him on 30th in the morning he told me my executive has gone to the bank to transfer the money and he took me account no. ifsd code and every this. At 4.30 pm. when I call Mr.Vaibhav back that time he told me money will reflect by the end of the working hour so i waited till 7 but i haven’t received and sms from bank for any Credit so i called him back and he said that the cheque had been deposited in to my account and the receipt had been been mailed to me. When I saw the receipt is is showing that he has deposited only Rs.770000/. I am expecting my full amount of refund Rs.775000/ which was promised by Mr.Vikas dongre because unnecessary why I should loss Rs.5000/- its their fault and they should pay my full amount of refund.
So please help me in this matter.


Comments

2 responses to “FALSE COMMITMENTS”

  1. Siddhanth Shetty Avatar
    Siddhanth Shetty

    This is even happend with me
    i got the car a week late and the registration is sill not done ..

    when i had a debate with the manager he puts his hands on me

    if this is the way you cheat your customers i am gonna file a suit if its not done within a day…

    siddhanth shetty

  2. 7 drives is a complete fraud company and no-one should ever deal with them. They go to the extent of forging your documents and threaten you if you complain. Read my friend’s story at http://bit.ly/1lylRrB
    I’d advise everyone to spread the word, call 7 drives and let them know that you saw this complaint and not going to deal with them anytime ever !!

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