Excess amount deducted without any acknowledgement

I tried to my pay my electricity bill for september 2014 of Rs 360 online on 7 oct (2:54 pm) using the pay online link at NPCL(noida power company Ltd.) site, using SBI debit card (Master card). Instead of deducting Rs 360,a sum of Rs 2339 was deducted through billdesk (POS 00005078 at billdesk.com_BillPay IN txn# 100710172501). I did not got any acknowledgement of the above from NPCL.On contacting NPCL they are saying that they did not received anything.
Thus it seems that it is a fradulent transaction done by billdesk.
Kindly do the needful.


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