I had ordered for a VOX Halogen cooker online with M/s Rediff Shopping. They have sent a product which is NOT working. I told them to send a product in WORKING condition and arrange to take back the defective product. This has not happened.
About a week back, I have asked them to refund th e amount the amount that has been collected from me. This has not happened either.
What is my recourse ?
Dear Customer,
We are sorry for the experience you had. Please share your concern with your complaint number,order id and contact details at [email protected] to help you.
Regards
Rediff Shopping
Online Customer Service Team
As instructed Rediff Shopping CST, I sent them all the details like order number etc to [email protected] about a week back. There has been ZERO response from them.
I would recommend to my fellow consumers to be very careful while doing any business with Rediff Shopping. It is NOT worth it.
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