MY DOCOMO NO. IS 7415401719.I AM FROM M.P.AND HAD BEEN TO DELHO FOR 1 WEAK.DOCOMO NETWORK CAN BE SEEN ON ROAMING ON MA MOBILE.BUT THIS NETWORK IS CHEATING ON PEAOPLE AS WHILE ON ROAMONG THEY ARE GETTING OUR SPECIAL RECHARGES DONE BUT THEN THEY SAY IF DOCOMO NETWORK IS NOT AVAILABLE IN PARTICULAR AREA SPECILA RECHARGES OR EVEN DATA WONT WORK.BALANCE IS CONTINOUSLY BEING DEDUCTED.AS ON OVERALL MY BALANCE OF AROUND 150 RS. HAS BEEN DEDUCTED AND NO FACILITIES CAN BE AVAILED.THIS IS COMPLETE CHEATING.MAKING FOOLS TO PEOPLE.
DEDUCTION OF BALANCE IN ROAMING
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2 responses to “DEDUCTION OF BALANCE IN ROAMING”
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Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO. -
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concerns regarding network. However, we are unable to contact you, since the call was not answered. We would like to inform you that, please select the network operator manually on your handset. Kindly note that if the problem still persists, we request you to kindly revert us with following details.
1. Error prompts:
2. Is it related to any particular time?
3. Is it related to any particular place?
4. Handset Type:
5. Your city:
6. Area /Sector/ Street Name/Landmark:
7. Village / post:
8. Zillah / tehsil:
9. District:
10. State:
11. Pin code:
12. Problem related to Indoor/Outdoor:
14. No. of signal bars:
14. from when you are facing this problem:
15. Alternate number:
16. Handset Model:For further assistance we request you to write a mail to [email protected].
Thanks and regards,
Customer Care-Tata Docomo.
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