DEACTIVATION OF AIRTEL 3G DATA CARD

Location/place: Bangalore

Name of company/service: Airtel

To Airtel Services,

With deep dissatisfaction, I would like to lodge a complaint against the Airtel
Broadband Services. I own a connection, 9008288033 for which I requested the disconnection
in the month of JUNE 2016

Here are my grievances towards the process:

I requested a disconnection in June, and had payed the bill of amount Rs.4086 Receipt number:57209965 After paying the bill, we have contacted the Airtel Customer Care for discontinuing the connection order number:642995042 they sent also the next day they called and confirmed about the disconnection by sending sent this order number is:643265742

I am continuously requesting for closing the number, but I am receiving
continuous bills. I am not at all willing to pay this bill. This is weird and I
want to settle this as soon as possible. I am highly dissatisfied with Airtel
as they are unnecessarily charging for another month.

I had once again called customer care on 21 july, but they are not considering my request.Please do solve this issue.


Comments

3 responses to “DEACTIVATION OF AIRTEL 3G DATA CARD”

  1. Dear Customer,

    This is with reference to your post dated 19 September 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Customer,

    This is with reference to your post dated 19 September 2016.

    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

    You can also get in touch with us at [email protected]

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence Facebook – http://www.facebook.com/bhartiairtelltd

  3. Dear Customer,

    This is with reference to your post dated 19 September 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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