Location/place: gurgaon
Name of company/service: croma retails / extended warranty
HI,
I have purchased samsung galaxy pop mobile 18 months back,now it isfacing repair. same mobile is submitted at croma repair vendor since a month, bot croma and vendor isfooling saying mobile will be repaired in 4to 5 days .
BR//
Yogesh chordhekar
Dear Yogesh R Chordhekar,
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-258-3636.
Sincerely,
Croma Care
Dear Yogesh R Chordhekar,
We are waiting for details so that we can resolve the issue, please send us your details on email Id [email protected] or call us on 18002583636.
Sincerely,
Team Croma
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