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Credit Card from Phonix Arc Private Limited which I never used

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Hi,

I check my CIBIL score recently and found there is a credit card from Phoenix ARC Private Limited vide account number: R1CP255168. I never used your services and had any other financial relationship with this company, but it is showing outstanding of Rs.9004/-.

I need to know what is this company and what services have I used.
Also, no one has ever contacted me for any debt recovery still I see this balance on my account and affecting my CIBIL Score.

My humble request is that please help me to have proper justice so that they remove this Credit Card account in my account and revert back the CIBIL score accordingly

Your immediate intervention in this matter is solicited.

Thank you,
Yours faithfully,
M Bala Subrahmanyam
+917411399280
[email protected]

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