Credit Card Incorrect Charges

I am using ICICI bank credit card since last 6 months. In my current statement, the charges of the transaction done in the month of June has been applied. The transaction amount was 16000/- I registered a complaint to remove these charges in ICICI bank customer care but no action has been taken.
My details are as follows-
Name – Umesh Shukla
Contact – 9711731299


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