Location/place: bareilly
Name of company/service: ehealthmart.in
Hi, This is Siddhi. About a few days back i purchased an equinox analog weighing machine by placing an order at ehealthmart.in. the order date was 31 may 2012. I recievd the product in the late evening of 6 june 2012. After unwrapping the product i found out that the weighing machine scale is between 80-90. I think it supposed to be at 0. Even on stepping on the weighing machine the scale is not moving that means that either the machine is fautly or it got damaged during the shipping for which i paid extra Rs53 which is ridiculous. On the top of it, when i called the refund customer service no. for refund or replacement within 7 days, the agent disconnected my call.the numbers were 9899331234 and 01143584027. I tried subsequently 8-10 times on both the numbers but nobody attended the calls which is very disappointing and frustating.When i contacted the online order query dept. they asked me to ship the product back for replacement. I did that but i am not getting any response from them now. ehealthmart.in is a fraud and scam site.
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