complain against first flight courier..

Location/place: 145,c,d,a colonya 800023

Name of company/service: first flight courier

i have booked a parcel on dated 27.7.12 from first flight courier in patna exibition road by the norms of courier it have to rech in 48 hours as tell by a customer care on dated 28.7.12 by the number 06573944444.my consignor no is MU0371958.. Till date it has not reached it,s destination that is noida . please take action aganist courier company i.e first flight and as there service charage is high it must be have reched in 48 hrs. iwill oblised you.

thanking
sweta thakkur
145 c.d.a colony north shastri nagar
patna 800023
contacts 9905244417