Location/place: Bangalore
Name of company/service: Bajaj Finserv Lending
I had bought a consumer durable in Reliance digital for which Bajaj Finance Limited had given loan. Intially I agreed to pay the EMIs through ESC, but since there was some issues with my Banking account I gave them PDCs(post dated cheques) for 8 EMIs in 8 months advance. The cheques has been honoured by Bank on the cheque date and the EMIs were settled when it fell due. Bajaj Finance along with submitting the cheques also did ECS which was not honoured for the reason the PDCs were honoured. Now Bajaj Finance has collected Cheque Bonus charges on ECS bounce in spite of PDC were paid in due time. When I told I dont want to pay ECS bounce charges since the Payment were made through PDCs, the Finance company’s Agents thrented that they put my name in CIBLE. I request the consumer Forum to provide justic in asking Bajaj Finace to return the Cheque Bounce charges collected. Rs 2450/-
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