Cheating with customer

On 22.09.14 at morning i got message that there is special offer for you if you recharge with Rs.72 voucher you will get 500 MB 2 G Data for 15 days. So i made a recharge but i got only 400 MB 2 G Data. On enquiry with customer care firstly they said there is no such any offer or scheme for your number when i said i have message from company then they said you have to talk to senior customer care executive but they are not available as of now try after 4 hrs and its continue for next 2-3 days. on complaining with company portal i got call saying there is change in our data pack volume from 23.09.14 so you get as per revise data balance. But when i said i have made recharge on same day and that too within 5 min. of getting offer sms they say we cannot do anything you will not get additional 100.
My question is when your plan change on 23.09.14 and i made recharge on 22.09.14 why i didnt get benefit of offer they cut the call.


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