my existing bill plan was changed without any notification in which my all benifits for free minutes, sms, call rates have been increased. I contacted airtel care, relationship center, even email them to get back my previous plan but in vein. They told that the plan is no longer available but in other customers it is still present. I am not the only victim of this fraud some of my friends also. But they get back their previous plan but except me. I am really frustrated and dissapointed with this fraud of airtel. Please help.
change of bill plan
Comments
2 responses to “change of bill plan”
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Dear Mr. Maity,
This is with reference to your post dated 18 October 2014.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at [email protected]
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[email protected]Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
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LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Dear Mr. Maity,
This is with reference to your post dated 18 Oct. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at [email protected]Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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