cancellation of produduct while order was placed without any prior information

Sir,
I am sachchidanand Engg. Assistant at All India Radio-Gangtok. I was purchased a product from snapdeal.com on dated 10/10/2014. my order Id was 3116151085. I got a mail after few time where mentioned that your product is placed an dispatched by 14/10/2014. today when I was tracking my product on snapdeal site then there was a message that, your product is cancelled. there was no any information in this regard from company by email or on phone. I was socked because it was a gift for my friend. now I am feeling cheated. please provide me justice.


Comments

One response to “cancellation of produduct while order was placed without any prior information”

  1. Snapdeal Avatar
    Snapdeal

    Dear Sachchidanand,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team

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