Broadband connection issue

Hello
Sir I had applied for a new airtel broadband connection.They had been send me a link and i had paid through that on Saturday on 01/10/2016.According to the criteria they should give the connection within 24 hour but it is going to be around 72 hours but there is no connection till now, and also not any phone calls from their sides.I am also trying to contact them but they are ignoring my phone calls the person name is shiva who had come and take my documents. Perhaps
He is just playing with me,first when i called him he said sir i will give you connection till tomorrow i mean till Sunday noon and after that i had called him around twenty times and always he said the same answer but till now i did not get my connection so i want to complain against airtel and also against shiva
My name is-Sanjib kumar sahu
My phone no is-8095622749
My application no-TBLR7285285
My plan is 1050/- 50GB datta


Comments

3 responses to “Broadband connection issue”

  1. Dear Customer,

    This is with reference to your post, dated 22 October 2016

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Customer,

    This is with reference to your post dated 22 October 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  3. Dear Customer,

    This is with reference to your post dated 22 October 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

Leave a Reply

Your email address will not be published. Required fields are marked *