BILLING DISPUTES

We have around 30 Airtel mobile postpaid corporate connection on behalf of the Company name HR Oracle Developers Pvt Ltd situated at 1st Floor, H-58, Sector – 63, Noida, UP with relationship number 1022809346.

We request you to kindly resolve the billing dispute , which were being charged exorbitantly on these numbers i.e. 9560095800, 9560095802, 9560095803, 9560095804 for internet usage and you are not suppose to deduct more than Rs. 250/- for 1 GB usage for internet surfing from each number.

We have made several request through mails to resolve our problems but not to any effect.

if in case there is not any internet plan on those numbers then by default activate a monthly rental plan of internet for Rs 250/-.

We expect you to call us to avert any delayed payment or disciplinary action from our side, and the due date for bill payment is 1 October, 2014.

Kindly contact our authorized person. Mr. Rajan on his mobile number 9555694188 for adjustment in billing to avoid any delayed payment.

We are not going to pay for any bill unless our billing disputes get resolved.

We expect you to contact us ASAP to resolve this problem.

Thanks & Regards
Rajan Tiwari
Mob – 9555694188


Comments

2 responses to “BILLING DISPUTES”

  1. Dear Mr. Tiwari,

    This is with reference to your post dated 29 Sep. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Dear Mr. Tiwari,

    This is with reference to your post dated 29 September 2014.

    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [email protected]

    Look forward to hearing from you.

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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