Location/place: ghaziabad
Name of company/service: airtel
I HAD TO BUY MY DUPLICATE SIM CARD FROM AIRTEL STORE, AJNARA BUILDING,VAISHALI SECTOR-4,GHAZIABAD.CUSTOMER CARE TOLD ME TO PAY RS.25/- FOR MY A DUPLICATE SIM CARD BUT THE GIRL NAMED MONIKA WHOM I MET AT THE STORE ASKED ME TO PAY RS.125/- FOR THE SAME WHEN I DENIED HER TO PAY RS.100/- EXTRA SHE TOLD ME THAT THEY WILL PROVIDE ME A NEW SERVICE “AIRTEL MONEY” IF I AM PAYING RS.100/- MORE WHICH I DON’T WISH TO TAKE.AS THE SERVICE IS NOT CUMPOLSORY(AS TOLD BY AIRTEL CUSTOMER CARE) I DENIED TO PAY RS.100/- MORE THEN SHE DENIED TO ISSUE MY DUPLICATE SIM.I HAVE BEEN IN TROUBLE SINCE 14-JUNE-2012 IT WAS THE FIRST TIME WHEN I WENT TO THE STORE.I AM ALSO NOT SERVICED BY AIRTEL CUSTOMER CARE REGARDING THIS
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