Bad Product and Poor Service

On Sunday, 1 October 2017 8:22 AM, manav chandra wrote:

Now after so many days from your person waiting we was fedup and brought new washing machine we will put message regarding your product in Electronic media and social sites Stating about your bad product and poor services.

Do not Cheat Customer and feel they are fool can not do anything once paid and brought bad product by mistake in feel that kelvinators have good brand name and they may have some maket responsiblities about thier goowill all are found bogus.

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On Friday, 29 September 2017 10:43 AM, Email wrote:

Dear Manav,
The concern you have highlighted is being looked into and will get back to you shortly. Request your patience in the interim.
Warm Regards,
Customer Support Team

On 9/28/2017, 11:51:43 AM , Email wrote:

Dear Manav,

We would like to inform you that we are in continuous follow up with the team regarding your concern and we are trying to resolve your issue as soon as possible.

Warm Regards,
Customer Support Team

On 9/28/2017, 8:30:49 AM , manav chandra wrote:

any body serious to handle customer complaint in your company no call or visit happened so far more than one week after sent request letter.
Kindly Reply in Person M-9910398999

On Tuesday, 26 September 2017 11:14 AM, Email wrote:

Dear Manav,

We would like to inform you that our team will get in touch with you shortly.

Warm Regards,
Customer Support Team

On 07:12 AM Sep 26 , manav chandra wrote:

No body contact and visit my place for repair you can judge about your service providing to customer after sales

Waitng M-9910398999

On Saturday, 23 September 2017 6:25 PM, Email wrote:

Dear Manav,

Greetings from Customer Support!

We are working diligently to resolve your problem at the earliest possible. Your support is extremely important for us. For any further enquiry/status, you may also get in touch with our Area Service Incharge on the below given contact details:

Name: RAHUL SURYAWANSHI
Email id: [email protected]

Thank you for your patience and support.

Warm Regards,
Customer Support Team

On 9/23/2017, 3:43:21 PM , manav chandra wrote:
Dear All,
after repair done by your person same problem in washing machine god knows what realy your service team is doing we are very much fedup.
Kindly send some trained person and contact M-9910398999 We want to talk me seniior person on this regards before taking legal views
Mahesh Chandra Manav

Your Person Mr.Ganesh M- 9921784242/735888757 from Pune Visiting our home and informed now Motor has to replace he is running his own shop.
Your Call centre people informing them privately to attend
Manav

On Monday, 14 August 2017 8:18 AM, “[email protected]” wrote:

Dear Customer,

Thank you for reaching out to us.

Our executives are available between 10:00 am – 6:00 pm from Monday to Saturday.

Please be assured your concern is of utmost priority to us and we will connect with you on the next working day.

For any urgent assistance, you can call us on our 24*7 customer care helpline 39404040 (Prefix State Capital Code).

Regards,
Customer Support Team
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