Airtel Postpaid Cheating

Location/place: Bangalore

Name of company/service: Airtel

Hi,

This is here to inform you that Airtel (Karnataka) has collected an amount of Rs. 400 from me as a caution deposit which is to be refunded after the first billing of my number.

My Mobile No: 9902070910

I actually received a call from airtel team explaining me a plan in postpaid and asking to me convert to post paid.

As per the call, they sent an executive to my home and they collected the required documents and also collected an amount of Rs 450 ( 400 as deposit and 50 as a personal commission/tip for the executive) informing me that my number will be converted to postpaid in 48 hrs of time.
This happened in the month of february 2013.

They arranged a address verification and sent me a sms that my address verification is done.

Its been more than a month and there has been no response from the airtel team regarding the conversion.

I have been calling to the executive who has asked me to call them back in case of any problem, but to my surprise, the lady never picked up the phone till date ever since collecting the documents and money from me.

Its nearly a month by now and nothing has changed.

The following are the numbers of the people who has contacted me.
1. Ms Tarini (Postpaid executive) : 9731305202
2. Mr Nagaraj ( document collector) : 8105709319
3. Mr Dinesh ( His executive ) : 8105728921

I guess this seems like a fraud and i request airtel to look into the matter or in case if its genuinely related to airtel, then its a shame on them.
I request some airtel executive to respond to this at the earliest.

– Yoginder G


Comments

3 responses to “Airtel Postpaid Cheating”

  1. Namaste Yoginder ,

    This is to inform you that your concern listed on 13 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Yoginder ,

    Further to our discussion dated 13 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Namaste Yoginder ,

    We would like to inform you that your concern listed 13 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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