Customer id 3009625694
service req. no. 61574495
I lodged a complaint on 31.5.17 for not getting Airtel HD DTH. Till date complaint not resolved. I spoke to service engineers
Kumar mobile 99724 72726
Santosh 97415 52200
kiran 81057 63100
Kumar said santosh will come. santosh said kiran will come. He said he will come yesterday by 10.30 but he did not turn up. When I called, he said will come today by 10.00. When I called to confirm whether he is coming or not, he said he will come 5.30 p.m. Now when I called, he has texted me stating that he will come tomorrow.
i have recharged Rs.510 on 24.5.17. In this month for not getting channels i have lodged five complaints. In total without receiving any channel you have deducted Rs.50 per day x 20 days. My agony count is 2. Can you direct your engineers to attend the problem immediately and credit the money deducted when no service was not given and pay Rs.10,000/- towards mental agony i have suffered. Treat this as legal notice. I reserve my right to sue you in consumer court for deficiency in service and deducting money without giving service.
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